Tags: Intermediate

Among the three main ways to submit a request on a website — submitting a form, making a phone call, or writing in the chat — the first one accounts for the lion’s share and is tracked much more often than the others. Most internet marketers want to know exactly which sources bring visitors who submit forms, and that’s great. But beyond successful submissions, there are other types of interactions with forms, and tracking them helps us understand why some interested users never actually converted. Let's explore how to track the following user interactions with forms (listed from simplest to more advanced):